Administrators enjoy full Dashboard access, and they can create new chat rooms, manage users, install new widgets etc.
Moderators can effectively police the chat room, deleting spam, and banning users when needed, thus maintaining a healthy and efficient environment for communication.
Instructors can answer user questions, hold webinars and broadcast audio/video streams, generally educating the public.
A broker can opt to set up a sort of public Trading Lounge, which all comers can join, and separate, private chat rooms for beginners, high-value members, VIPs and you-name-it.
Chat rooms can be differentiated by Account Manager/Expert Trader too, so clients only have access to the room hosted by their assigned/chosen Manager/Educator.
You can also deliver your webinars directly through the platform. Users get an instant notification whenever a video feed is active. There is no need for third-party software or obsolete plugins like Flash.
Hosting a webinar which incorporates a live Q&A session is easy and straightforward. Imagine the impact something like that could have on your trader-community.
You can also add your own widgets, like the ones you offer through your website to your clients.
They can chat with your moderators and instructors within Echofin and place orders through your trading platform.
Echofin provides detailed auditing capabilities to align with financial regulatory authorities.